Privacy policyA privacy commitment built around clarity, restraint, and trust.
PAME exists to help people think better with their own information. That only works if privacy, security, and accountability are treated as product fundamentals, not afterthoughts.
Effective dateMarch 19, 2026
What this policy covers
This Privacy Policy explains how PAME collects, uses, stores, and shares personal information when you visit our website, create an account, use our products, or interact with our notifications and support channels.
We aim to keep this policy readable and direct. If we materially change how we handle personal information, we will update this page and revise the effective date.
Information we collect
We collect the information you provide directly, such as your name, email address, login credentials, plan selection, support messages, and any content you choose to store or process through PAME.
We also collect service and device information needed to operate the platform safely and effectively, including log data, browser or device details, approximate usage patterns, notification events, and technical diagnostics.
- Account data such as name, email, password hash, verification status, and subscription plan.
- User content such as memories, projects, reminders, uploads, and other data you intentionally submit.
- Operational data such as IP address, session activity, error logs, and delivery or notification metadata.
How we use personal information
We use personal information to provide the service, secure accounts, verify email ownership, process subscriptions, deliver reminders and system notifications, respond to support requests, and improve performance and reliability.
We may also use information to detect abuse, enforce our terms, investigate security incidents, comply with law, and communicate important updates about the service.
- To authenticate users and protect account access.
- To power product features, including AI-assisted organization and notification workflows.
- To analyze performance, resolve bugs, and improve product quality.
When we share information
We do not sell your personal information. We share information only when necessary to operate the service, comply with law, protect rights and safety, or complete actions you request.
This can include service providers that support hosting, infrastructure, analytics, email delivery, payment processing, customer support, and security operations, each subject to appropriate access controls and contractual limits.
- With infrastructure and hosting providers that keep PAME available and secure.
- With email and notification providers that deliver verification codes, alerts, and product communications.
- With legal authorities or affected parties when required to comply with law or prevent fraud, abuse, or harm.
Retention, security, and your choices
We retain information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, enforce agreements, and maintain records needed for security and operational integrity.
We use administrative, technical, and organizational safeguards designed to protect personal information, but no internet-based service can guarantee absolute security. You can help protect your account by using a strong password, keeping your email secure, and reporting suspicious activity promptly.
- You may request access, correction, or deletion of personal information where applicable.
- You may stop receiving non-essential emails by using available unsubscribe options, though critical service messages may still be sent.
- Account deletion or retention outcomes may depend on legal, security, fraud-prevention, or backup requirements.
International use and contact
If you access PAME from outside the country where our systems or providers operate, your information may be processed in jurisdictions with different data-protection rules. We take reasonable steps to handle those transfers responsibly.
For privacy questions, requests, or concerns, you can contact us through the channels provided in the product or by email at info@pame.cc.